referral rewards

We have been lucky enough to have several existing customers tell their friends and colleagues about Pulse. In order to both reward and encourage this, we have created a simple referral rewards program.

program overview

The program is to reward current customers that refer new customers to us. The reward is in the form of a renewal discount, which the original customer can claim when renewing their Pulse license.

The value of the discount is the smaller of 20% of the value of the new license or 50% of the existing renewal cost. Multiple referrals are allowed, to the point where the existing customer may be rewarded with a free renewal!

program details

who can participate?

The referral program is open to all current holders of Pulse commercial licenses. Your license need not have a current support contract, although of course this will have a bearing on claiming the reward via renewal (as renewals extend support from your existing expiry date).

qualifying for a reward

To qualify for a reward, you must refer a new license sale to us. The reward will only be granted after the new sale has been finalised. To establish that you have referred the sale to us, the new customer should email us at sales@zutubi.com with the following information:

  • Identification of the new license, either via the license key or details of the license holder (company and contact).
  • The name, company and email address of the existing customer that referred them to us.

reward value

The reward is issued as a discount on the next renewal of the existing customer's license. The value of the discount is the smaller of:

  • 20% of the value of the new referred license.
  • 50% of the existing customer's support renewal cost.

For example, suppose the existing customer has a Professional license with renewal cost USD $1250. If that customer referred a new Standard license (USD $950) sale to us, the reward would be 20% of USD $950, or USD $190. On the other hand, if that user referred a new Enterprise license to us (USD $5500), the reward would be 50% of USD $1250, or USD $625.

claiming rewards

To claim a referral reward, simply ensure the new customer contacts us as described above (see qualifying for a reward). Our sales team will apply any relevant discount to your next renewal quote.

multiple referrals

An existing customer may claim multiple rewards if they refer multiple new customers. Benefits are accrued against the existing customer's next renewal. Multiple rewards may allow a customer to reduce their renewal cost to zero (but not below!).

Note that rewards may not be carried forward to subsequent renewals - they apply only to the next renewal after the referral takes place.

questions

If you have any questions about the referral rewards program, please contact sales.